GDPR-Compliant Privacy Policy for Pretrain

1. Introduction

Pretrain ("we," "our," or "us") is committed to protecting the privacy and personal data of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI training and deployment platform (the "Service"). We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

For the purposes of the GDPR, Pretrain is the Data Controller of your personal data. Our contact details are:

3. Information We Collect (Personal Data)

We collect personal data that you voluntarily provide when using our Service, including but not limited to:

• Account information (e.g., name, email address, password)
• Billing information (handled by Stripe)
• AI training data
• User-generated content related to AI model development and deployment

4. How We Use Your Personal Data

We use your personal data for various purposes, including:

• Providing and maintaining the Service
• Improving and personalizing user experience
• Processing transactions
• Sending administrative information
• Responding to user inquiries and support requests
• Analyzing usage patterns and trends
• Detecting and preventing fraud or abuse

Your data is only shared with third party model-providers such as OpenAI and Anthropic. It is not used to train your AI for anyone else but you. We may use your data to evaluate the performance of models as we constantly upgrade our service. This is done to ensure that new upgrades actually benefit and not harm the performance of your AI.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

6. Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request correction of any inaccurate personal data we hold about you.
• Right to erasure: You can request deletion of your personal data in certain circumstances.
• Right to restrict processing: You can request the restriction of processing of your personal data in certain circumstances.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You can object to our processing of your personal data in certain circumstances.
• Right to withdraw consent: Where we rely on consent as the legal basis for processing, you can withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Data Controller" section.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption of sensitive personal data in transit and at rest
• Access controls and authentication mechanisms
• Employee training on data protection and security

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling techniques that produce legal effects or similarly significant effects on you. However, we may use automated processing to improve our Service and personalize your experience. AI was used to generate an initial draft of this document.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email of any material changes to this Privacy Policy.

10. Complaints

If you have a complaint about our use of your personal data, please contact us first, and we will do our best to resolve the issue.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: