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Holiday homes · sales and follow-up

What was promised in a conversation is now on paper.

ParQio sells holiday homes as an investment. The whole sales process runs over the phone, so everything of value sits in what was said.

Before

When we started measuring, it turned out that of every eight callers one was recorded. Over nine hundred conversations went without any trace. What had been agreed sat in the head of whoever called, and the follow-up hung on one person.

What we built
  • Every conversation and voicemail gets written out, summarised and goes into the CRM, with the follow-up action attached.
  • One funnel from first lead to appointment, with a dashboard that shows where it gets stuck.
  • Tasks via WhatsApp, straight onto the team's board.
Since then
  • 5,382 conversations and voicemails written out and summarised.
  • 20,552 call attempts visible in one funnel instead of scattered across systems.
  • Lead to appointment is now 2.8 days: a number instead of a feeling.
  • 400 tasks via WhatsApp onto the board, without anyone retyping them.
What you built in a month is already more valuable than what we spent 100 times as much on at my previous company, over 2 years.Sales manager, ParQio
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In a short online demo we look at how your orders come in now and show what's possible on your own orders.

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